Terms & Conditions

1. General Information

The terms “We,” “Us,” “Our,” “Company,” and “Soni Collections” refer to Soni Collections.

The terms “You,” “User,” “Customer,” and “Visitor” refer to any person who accesses, browses, or uses our website or purchases products from us.

Soni Collections reserves the right to update, modify, or replace these Terms & Conditions at any time by posting an updated version on this page.

2. Website Use

You may use the Soni Collections website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to any part of the website, server, account, or system.
• Interfere with or disrupt the operation or security of the website.
• Introduce viruses, malware, or other harmful material.
• Copy, reproduce, modify, distribute, or commercially exploit website content without permission.
• Use automated systems or software to access, collect, or extract information without authorization.
• Provide false, misleading, or fraudulent information while placing an order or using our services.

We reserve the right to restrict or terminate access to the website if we believe that a user has violated these Terms & Conditions or applicable law.

3. Product Information

Soni Collections makes reasonable efforts to ensure that product descriptions, images, prices, sizes, colours, and other product information displayed on the website are accurate.

The availability of a product on the website does not guarantee that the product will remain available when you place an order.

4. Pricing

All product prices displayed on the website are subject to change without prior notice.

Soni Collections reserves the right to correct pricing errors or other inaccuracies. If an incorrect price is displayed due to a technical or human error, we may cancel the affected order and provide an appropriate resolution.

Any applicable taxes, delivery charges, or other charges will be displayed during the purchasing process where applicable.

5. Orders and Acceptance

When you place an order through our website, you agree that:

• The information provided by you is accurate and complete.
• You are authorized to use the payment method provided.
• You will provide correct contact and delivery information.
• You will comply with all applicable laws and these Terms & Conditions.

Submitting an order does not necessarily mean that the order has been accepted by Soni Collections.

We reserve the right to accept, decline, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraudulent activity, incorrect customer information, or other legitimate business reasons.

6. Payment

Customers are responsible for providing accurate payment and billing information when placing an order.

By submitting payment information, you confirm that you have the legal right to use the payment method provided.

Soni Collections may use third-party payment service providers to process payments. Payment information may be subject to the terms and privacy policies of the relevant payment service provider.

We do not knowingly authorize or support fraudulent transactions.

7. Delivery Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

Soni Collections will make reasonable efforts to process and deliver orders within the applicable delivery timelines communicated to the customer.

Delivery may be affected by:

• Weather conditions
• Natural disasters
• Transportation delays
• Strikes or disruptions
• Government restrictions
• Incorrect or incomplete delivery information
• Delays caused by delivery partners

Soni Collections shall not be responsible for delays caused by circumstances beyond our reasonable control.

8. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are subject to the Soni Collections Return & Refund Policy, where applicable.

Customers should review the applicable policy before placing an order.

Any eligibility requirements, timelines, conditions, deductions, or procedures applicable to returns, exchanges, cancellations, or refunds will be governed by the relevant policy communicated by Soni Collections.

9. Intellectual Property

All content available on the Soni Collections website, including but not limited to:

• Logos
• Brand names
• Product photographs
• Product descriptions
• Text
• Graphics
• Designs
• Website layouts
• Icons
• Videos
• Other visual and written material

is owned by or licensed to Soni Collections unless otherwise stated.

You may not reproduce, copy, modify, publish, distribute, transmit, sell, or commercially exploit any website content without prior written permission from Soni Collections or the applicable rights holder.

10. User Content

If you submit reviews, feedback, photographs, comments, testimonials, or other content to Soni Collections, you agree that the content:

• Is accurate to the best of your knowledge.
• Does not violate any applicable law.
• Does not infringe the rights of another person.
• Does not contain harmful, abusive, defamatory, obscene, or fraudulent material.
• Does not contain malicious software or harmful code.

By submitting content to us, you grant Soni Collections permission to use, reproduce, display, and publish that content for legitimate business, marketing, promotional, or website-related purposes, subject to applicable law.

11. Prohibited Activities

You agree not to use the Soni Collections website to:

• Violate any applicable law or regulation.
• Commit fraud or facilitate fraudulent activity.
• Impersonate another person or entity.
• Attempt unauthorized access to our systems or accounts.
• Interfere with website security or functionality.
• Upload or transmit malicious software.
• Collect personal information of other users without authorization.
• Copy or misuse our website content or intellectual property.
• Engage in activities that could harm Soni Collections, its customers, employees, service providers, or business partners.

We reserve the right to take appropriate action against users who engage in prohibited activities.

12. Third-Party Services and Links

The website may contain links to or integrate with third-party websites, payment providers, delivery partners, social media platforms, or other services.

Soni Collections does not control third-party websites or services and is not responsible for their content, policies, availability, or practices.

Your use of third-party services may be subject to the terms and policies of those third parties.

13. Disclaimer

The Soni Collections website and its content are provided on an “as available” and “as is” basis, to the extent permitted by applicable law.

While we make reasonable efforts to maintain accurate and reliable website information, we do not guarantee that:

• The website will always be available or uninterrupted.
• The website will always be free from errors.
• All information will always be complete or current.
• The website will be free from viruses or other harmful components.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Soni Collections and its owners, employees, representatives, affiliates, service providers, and business partners shall not be liable for indirect, incidental, special, consequential, or exemplary losses arising from the use of or inability to use the website or services.

This may include, where legally permitted, loss of data, business interruption, loss of profits, or other intangible losses.

Nothing in these Terms & Conditions limits liability where such limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Soni Collections, its owners, employees, representatives, affiliates, and service providers from claims, liabilities, damages, losses, costs, or expenses arising from:

• Your violation of these Terms & Conditions.
• Your misuse of the website.
• Your violation of applicable laws or third-party rights.
• Information or content submitted by you.
• Your unauthorized use of the website or its content.

16. Privacy

Your use of the Soni Collections website may also be subject to our Privacy Policy, which explains how we collect, use, store, and protect information relating to website visitors and customers.

By using our website, you acknowledge that you have read and understood the applicable Privacy Policy.

17. Changes to These Terms

Soni Collections reserves the right to modify these Terms & Conditions at any time.

Changes will become effective when the updated Terms & Conditions are published on the website unless otherwise stated.

It is your responsibility to review the Terms & Conditions periodically.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

19. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us using the information below: